Visiting our hospitals

Our top priority in the COVID-19 (coronavirus) pandemic is to protect our patients and the staff who are caring for them. In line with national guidance we are restricting visitors to our hospitals. 

Visitors will only be allowed into clinical areas if the patient is:

  • at the end of their life 
  • a child 
  • lacks capacity
  • is giving birth

Only one visitor at a time will be allowed in these cases. Please note that some wards may have further restrictions to protect the safety of patients and staff.

Do not enter our hospitals if:

  • you have a cough, cold, any ‘flu-like symptoms or infectious illnesses like diarrhoea or vomiting
  • you have a continuous cough or high temperature - go home, self-isolate for 7 days, and seek advice from NHS 111 online.

Attending appointments

To help us manage the Covid-19 pandemic, most outpatient appointments have switched to telephone consultations. Patients should not come into our hospitals unless they are called and told to do so. Administration teams are contacting all patients to confirm these arrangements. Full information is available here.

Patients attending appointments at one of our hospitals should bring their original appointment letter with them in case they are asked about their reason for travel. 

Case-by-case exceptions need to be discussed with the nurse in charge.


This might be your first appointment, or you might be a frequent attender. Either way, we know visiting hospital can be a stressful experience and we want to do our best to make you feel at ease and help you understand what may happen during your appointment.

You will be looked after by a group of staff made up of doctors, nurses, therapists and support teams who are here to make your stay as safe, compassionate and caring as possible. Don’t be afraid to raise concerns or to ask questions. Our staff are well trained to support you throughout your visit and to respond to any queries you might have.

Please follow the links below and to the right of this page for more infomation about your outpatient appointment, including how to contact us if you need to cancel or rearrange.

Useful resources


Chat to our appointments team

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