Patient initiated follow-up (PIFU)

Patient initiated follow-up (PIFU)

Patient Initiated Follow Up – or PIFU – allows you to make appointments when you need them, rather than fixed appointents by the hospital.

This makes it easier and more convenient to access specialist care when you need it, in a way that best meets your individual needs. It can help to save you time, money and stress travelling to appointments you don't need.

What happens if I am placed on PIFU?

If your clinician thinks that PIFU may be suitable, they will discuss this with you and agree a PIFU plan, including when you should get in contact with us and how long your PIFU will last for.

Once this has been agreed, you will be given the contact details for the clinical team, so that you are able to get in touch with them directly when you want to arrange an appointment. Your GP will also be informed that you have been put onto a PIFU pathway.

When you reach the end of the PIFU period your clinician will decide whether to discharge you to the care of your GP.

PIFU is not always suitable for everyone, which is why it will only be used if your clinician decides with you that it is the right thing for you and your condition.


How do I book a patient initiated follow up appointment?

If you are on PIFU and your care service, please contact our main switchboard on 0207 3777 000 and ask to be put through to your service.

If you are unable to attend your appointment for any reason, please let us know in advance as we may be able to allocate your appointment time to another patient.

Further information