Chaplaincy

Chaplaincy

Chaplaincy

Providing religious, spiritual and pastoral care 

Our Chaplaincy Team makes sure that patients, staff, relatives and friends in our hospitals are able to receive the support they need from representatives of various faiths and beliefs. Our team consists of full-time, part-time and trained volunteer chaplains.

What support is available?

Chaplains offer a wide range of confidential support and assistance to people of all faiths and beliefs. At the request of patients, relatives, friends or staff, we can: 

  • offer a listening ear
  • be present at times of distress and anxiety
  • provide scriptures / holy texts or religious materials
  • help in the spiritual search to understand a concern or illness
  • help contact your local faith community
  • reflect upon loss, grief and End of Life issues
  • offer support on ethical and religious questions
  • offer religious support through prayer, worship, ritual or sacraments
  • advise on funeral arrangements and associated matters

What should I do in an emergency?

Please ask ward staff to contact us in an emergency. We provide a 24 hour service and the appropriate on call chaplain can be contacted via switchboard 020 7377 7000.

 

Supporting you through the pandemic

The chaplaincy team can offer confidential support and advice to relatives and carers as well as patients. They welcome everyone, whatever your faith or beliefs and whether or not you follow a religion. Please ask ward staff to contact us in an emergency or contact them via the Barts Health switchboard on 020 7377 7000. 

During the pandemic we have enhanced and altered our services to enable us to provide you with the around the clock support you need, whether you are a patient, a relative or a member of staff. A person with any set of beliefs will find loss associated with death difficult. Our chaplains provide pastoral, spiritual and religious support and advice. Our services include:

  • Faiths/beliefs available: Muslim, Jewish, Roman Catholic and Church of England/Christian chaplains are on call 24/7 and can be contacted via switchboard on 020 7377 7000. If we can’t be there in person we can say prayers on the phone or via tablet video call.
  • Other faiths and beliefs: If a family wants to contact their own faith or belief representative we can facilitate a virtual visit via a tablet. We can also offer general spiritual support if acceptable to the patient or family.
  • People of no particular faith: People who do not have any faith but need emotional and pastoral support can contact the chaplaincy.
  • iPads for virtual contact: This can be facilitated by our chaplains via tablet video call with the family, especially when the patient is extremely unwell, dying or after the death and is unable to receive in person visits due to isolation restrictions.
  • Bereavement support for families: Our volunteers will be available to speak to families on the phone. Please, leave us a message with your phone number on 020 8535 6988 and we will contact you.
  • Staff support: Deaths on the ward have an impact on all of us. Please let us know if you or somebody in your team would like to speak to one of the chaplains. We have a 24/7 staff support hotline that you can access on 020 8123 9033

Our faith rooms and sanctuaries

Newham Hospital 

Our prayer rooms is currently closed

The Royal London Hospital

Our offices and The Sanctuary are on the 2nd Floor, Lift 5.

The Sanctuary is open for individual prayer and reflection. Please keep others safe and maintain the rules of social distancing. No more than 4 people in the room.

The muslim prayer rooms are currently closed as we can’t ensure users’ safety.

The jewish community room is also closed.

St Bartholomew's Hospital 

The Church of St Bartholomew The Less by the Henry the VIII Gate is open for individual prayers. Please respect safety of others and observe social distancing.

Our muslim prayer room in the catering buildingis currently closed as we can’t ensure users’ safety.

The jewish community room is also closed as it is not safe.

Whipps Cross Hospital 

The chaplaincy office is located on the ground floor at Junction 3. The retreat:chapel and muslim prayer room is located on the 2nd Floor at Junction 5.

The chapel is open for individual prayer and reflection. Please keep others safe and maintain the rules of social distancing. No more than 4 people in the room.

The Muslim prayer room is open for individual prayer. Please bring your own prayer mats. No communal prayers are taking place at this time.

Mile End Hospital

The Chapel is on the first floor above Robinson Ward, and is available for patients, staff and visitors for prayer and reflection. 

The Multi-Faith Prayer room is situated on the ground floor close to the restaurant. A pin number is available from the reception or ward staff.

Tel: 020 3594 2070

Newham University Hospital

The Multi-Faith Prayer Room

The Multi-Faith Prayer Room is situated on the first floor immediately above the West Entrance Zone 12. It is available for patients, staff and visitors for prayer and reflection. The room has ablution facilities. There are different religious services during the week.

Gateway Surgical Center Prayer Room

The prayer room is situated on the third floor in Gateway Surgical Center, first door on your right.

 

Our Weekly Services

Everyone is warmly welcome at the following services:

Christian Fellowship

Tuesday, 12:45

Roman Catholic Mass

Wednesday, 12:30

Muslim Jummah Prayers

Friday, 13:15 / 13:00 (winter)

Tel:  020 7363 8053

The Royal London Hospital

Our offices and prayer rooms are on the second floor, Lift 5.

The Sanctuary is a Christian space welcoming those who wish to pray, seek a place of quiet or attend a service.

The Muslim Prayer Rooms have separate prayer and ablution facilities for men and women. Toilets are on the ground floor.

The Jewish Community Room is a space where people can relax, study or pray. Kosher food and refreshments are also provided. A PIN number to access the room is available from the chaplaincy or from the Stepney Way ground floor reception.

 

Our Weekly Services

Everyone is warmly welcome at the following services:

Church of England Eucharist (Sanctuary)

Tuesday, 14:30

Charismatic Prayer Service (Sanctuary)

Thursday, 07:30 / 13:00

Roman Catholic Mass (Sanctuary)

Wednesday,  12:30

Friday, 12:30

Saturday, 17:00 (Sunday Vigil)

Muslim Jummah Prayers (Muslim Prayer Room)

Friday, 13:15 / 13:00 (during winter)

Relaxation and Meditation (Sanctuary)

Friday, 14:30 

 

Tel:  020 3594 2070

St Bartholomew's Hospital

St Bartholomew the Less is situated inside the King Henry the VIII Gate entrance. The church is open for patients and visitors who wish to pray, seek a place of quiet or attend a service.

Muslim Prayer Room is available for Muslim patients, their relatives and staff for daily prayers and reflection. It is located on the first floor of the Catering block. Ablution facilities are provided.

The Jewish Community Room is on the second floor of the Catering block. It is a space where people can relax, study or pray. Kosher food and refreshments are also provided. A PIN number to access the room and toilets is available from security, site managers or chaplaincy.

 

Our Weekly Services

Everyone is warmly welcome at the following services:

Church of England Eucharist (St Bartholomew the Less)

Sunday, 10:00

Roman Catholic Mass (St Bartholomew the Less)

Thursday, 12:30

Muslim Jummah Prayers (Muslim Prayer Room)

Friday, 13:15 / 13:00 (during winter)

 

Tel: 020 3465 7220

Whipps Cross University Hospital

The Retreat

The Chapel and the Muslim Prayer Room are part of the Retreat, situated on the first floor. It is available for patients, visitors and staff for prayer and reflection. 

Take the stairs up to the first floor which are near Junction 5. At the top of the stairs go through the door on the left.
 

The Chapel and Quiet Area are through the first door, and the Muslim Prayer Room is through the second door. Ablution facilities are available.

 

Our Weekly Services

Everyone is warmly welcome at the following services:

Roman Catholic Mass

Monday, 16:00

Chanting of the Gayatri Mantra

Tuesday, 13:00

Muslim Jummah Prayers

Friday, 13:15 / 13:00 (winter)

 

Tel: 020 8535 6988