Newham Hospital

Newham Hospital

Newham Hospital provides all the services expected of a local hospital including emergency care, surgery, children’s health, women’s health, maternity services, specialist medicine, long-term care and diagnostics.

We also have a dedicated stroke unit (for rehabilitation following the initial 72 hours urgent treatment normally at The Royal London) and clinical support services.

We see more than 500 patients in our Accident and Emergency (A&E) department every day and have one of the largest maternity units in the UK with more than 6,000 births each year. Our state-of-the-art Rainbow Centre is fully geared up to meet the needs of our young patients and their families in a child-friendly environment and we are dementia friendly across the whole site.

We are proud that many of our 1,700 staff stay at Newham Hospital for many years because of the opportunities to develop professionally, the real and meaningful relationships they make with their peers, and the visible impact they make working at a hospital serving one of the most diverse populations in England.

Visiting and attending Newham Hospital with a loved one

Updated 12.08.2022

Visiting guidance 

We are now welcoming visitors to most areas of our hospitals although some areas caring for particularly vulnerable patients may have restrictions in place. 

We ask visitors coming to our hospitals to:  

  • wear a hospital provided surgical facemask unless you have an exemption. Please wear the mask whilst you are in the hospital. 
  • please clean your hands when entering and exiting clinical areas and wards. You can use the hand gel provided or wash your hands. 

Please do not visit if: 

  •  you have Covid-19 symptoms or have tested positive or recently been in close contact with someone who has tested positive for Covid-19  
  •  you have any respiratory symptoms, such as coughing, sneezing or a sore throat  
  •  you've been sick or have diarrhoea  

Visiting adult inpatients

  • Two visitors are allowed at a bedside at a time across all inpatient wards.
  • Please contact the ward you wish to visit to find out their designated visiting times, which vary, depending on the type of ward. Phone numbers for our hospital wards are listed below, in the section ‘Newham Wards’.
  • Children are allowed to visit adult patients on most wards – please check prior to visiting.
  • Wards have protected mealtimes during this time visiting is discouraged, unless previously agreed to support patients to eat. 

Visiting adult outpatients and the emergency department:

  • To avoid overcrowding in our outpatient departments, only one visitor is allowed to accompany a patient
  • In our emergency department (ED) and urgent treatment centre (UTC), visitors are not allowed to wait with patient in the waiting room unless they are a carer, or the patient is a child. Once the patient is moved into the department to be seen, they can be accompanied by one visitor.

Visiting our children's ward

  • If you would like to visit a patient on our children's ward (Rainbow ward), please contact the team directly to make arrangements. 

Visiting maternity patients 

Delivery Suite & Birth Centre 

Two birth partners for labour and birth. No children in these wards. 

Antenatal and postnatal wards 

Women and birthing people can have two adults visiting at one time between 8am and 8pm. These two people don't have to be the birth partners, and can swap. Overnight, between 8pm and 8am, one person can stay with the woman/birthing person - we would prefer this person not to swap throughout the night. No children can be on the antenatal and postnatal wards.  

Maternity Triage & MAU 

One adult can accompany women and birthing people. We continue to encourage people to make alternative childcare arrangements and not to bring their children with them. 

Outpatient appointments 

Two people can accompany women and birthing people to outpatient appointments, such as booking, antenatal and scan appointments. We continue to encourage people to make alternative childcare arrangements and not to bring their children with them, but children can accompany in special circumstances. 

Visiting guidance for people receiving end-of-life care 

  • Visiting restrictions for patients receiving end of life care will be kept to a minimum. Please contact the nurse in charge to discuss this. 
  • Chaplaincy can also be requested to attend the bedside in the last days of life.

Travelling to Newham Hospital

Newham Hospital 
Glen Road
Plaistow 
London
E13 8SL

Switchboard number: 020 7476 4000

Newham Hospital is located in Plaistow in the East End of London, within the London borough of Newham. You can travel to the hospital in a number of ways including on foot, by car, by bike or by public transport. Plan your journey using the Transport for London journey planner or through the travel information below.

TfL can offer advice on planning a journey using an accessible route and can provide a mentor to come with you for your first few journeys to help you gain confidence and become an independent traveller, to find out more complete TfL’s form online.

By bus

The following buses stop close to Newham Hospital, 276 and 376 on Glen road, 147, 262, 300 and 473 on Prince Regent Lane and 5, 115 and 330 as well as night bus N15 on Barking road. Low-floor wheelchair accessible buses run on all routes serving Newham Hospital.

Updated 22.11.2022

Bus stop HG (formally known as ‘Newham Hosp Main Reception’ on the TfL website) is suspended for use until 10 January 2023. This will affect bus routes:

  • 276 towards Plaistow
  • 376 towards East Ham
  • 304 towards Manor Park

A temporary bus stop has been put in place to compensate, which is approximately 135 feet further down Glen Road (see map below).

map of bus stop HG

The temporary bus stop is on the same (left hand) side of Glen Road and is located just beyond the entrance to the hospital. This temporary bus stop will continue to serve bus routes 276, 376 and 304.

For more information, please visit the TfL website: https://tfl.gov.uk/bus/stop/490007236E1/newham-university-hosp-main-reception?lineId=376

By tube

The closest underground/overground stations are Plaistow which is served by the District and Hammersmith and City lines and Prince Regent served by the Docklands Light Railway (DLR).

Walking from Plaistow underground station to Newham Hospital takes around 26 minutes or 33 minutes to The Gateway Surgical Centre. Alternatively the 262 and 473 buses provide connections to Plaistow underground station.

Walking from Prince Regent Dockland Light Railway (DLR) station to Newham Hospital takes around 26 minutes or 32 minutes to The Gateway Surgical Centre. Alternatively the 147, 300 and 473 buses provide connections to Prince Regent Dockland Light Railway (DLR) station.

Taxis can also be taken from these stations. 

Freedom passes

Older persons Freedom Pass- The Freedom Pass for older people allows free travel across London and free local bus journeys nationally.

Disabled persons Freedom Pass- The travel pass for disabled people allows free travel across London and free bus journeys nationally. You can use your pass on most journeys across London but there are a few exceptions to when and where you can use your card.

A 60+ London Oyster photocard- allows you to travel free on public transport in London from the age of 60 until you qualify for a Freedom Pass. To be eligible for a 60+ London Oyster photocard, you must: Live in a London borough and be aged 60 or over.

To find out more about the above listed Freedom passes visit the London Councils website.

By car or taxi

Limited car parking is available in the hospital together with disabled spaces. Please only bring your car if it is absolutely essential. There is a charge for visitors using the car park as follows:

up to 3 hours: £2.20

up to 6 hours: £4.50

up to 8 hours: £8.00

Up to 24 hours: £16.50

Two short stay pick-up/drop-off bays are also provided adjacent to both main hospital entrances.

Infopoint help-points allow you to make free calls to taxi companies and public transport information lines to arrange your journey home. There are infopoints located at A&E, St Andrew's Wing, Gateway Surgical Centre and West Enrance at Newham Hospital.

Refunds of hospital transport costs

You may be able to claim a refund for the cost of your transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you: 

  • are not eligible for patient transport services (PTS)
  • cannot afford the cost of travelling to hospital
  • cannot get a friend or relative to take you

Refer to Healthcare Travel Costs Scheme (HTCS) for more information on who is eligible, what the conditions are and how you can access the scheme.

By bike

We encourage visitors, staff and patients living nearby to cycle to the hospital if possible. Cycle parking facilities are available around the hospital.

Cycle route in the local area include Cycle Superhighway 3 (CS3) which runs from Barking to Tower gateway and also the Greenway which runs from Beckton to Hackney.

The hospital appears on TfL’s Local Cycling Guide 8. You can order this guide for free by calling 0343 222 1234.