Contact us

This page will provide you with the main contact details should you need to change your appointment, you have a question or concern about your care or you have a general enquiry.


The main switchboard number for Barts Health is 0207 3777 000

We are experiencing delays in answering the switchboard phone due to Covid-19 pressures. Emergency calls and external calls from the public will be answered as a priority. We apologise for any inconvenience caused.

Each hospital site can also be contacted on:

  • For Mile End, St Bartholomew's or The Royal London: 020 7377 7000
  • For Newham: 020 7476 4000
  • For Whipps Cross: 020 8539 5522

How to find our hospitals

To find any of our hospitals, please visit our dedicated hospital pages

Contacting and visiting our other sites

Our headquarters is based in the Pathology and Pharmacy Building at The Royal London Hospital, Newark Street. We also provide services from a number of other locations.

Cancelling and questions about your appointment

If, for any reason, you are not able to keep your appointment, or require further details, please tell us as soon as possible by calling the telephone number that is on your appointment letter or card so that your appointment can be given to another patient. 

Making a comment or complaint

If you are unhappy with any aspect of your care, or the care we are providing for your relative or friend, please raise the issue with us as soon as possible so that we can address it. Find out how to tell us what you think.

Health records

You have the right to obtain a copy of information we hold about you. You can find information and guidance on how to obtain a copy of your own health records under the Data Protection Act.

Please note: requests for personal information should not be made as Freedom of Information Act requests.

Freedom of Information

For Freedom of Information requests please visit our FOI webpage.

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) team at Barts Health offers free and confidential support, information and advice to all our patients and their relatives, friends and carers. Contact the Patient Advice and Liaison Service (PALS).

Patient safety

Barts Health is committed to patient safety and promote timely reporting and investigation of incidents that resulted or could have resulted in patient harm.  Individuals or organisations that need to raise any patient safety related concern for further investigation can do so by phone or email: 0207 480 4853

Media enquiries

For all media enquiries, please contact the Press Office.