Volunteer with us

Volunteer with us
Two Barts Health volunteers stand together at Whipps Cross Hospital

Shape your story as a volunteer

Our dedicated volunteers offer practical and emotional support to our patients

They also provide a helping hand for our staff and a friendly face for our visitors.

They can support the hospital in several ways from welcoming and directing visitors, giving out refreshments on the wards or chatting to patients. 

Our recruitment process can take from one to three months. It will depend on how quickly you complete necessary checks and stages. 

Apply online

What volunteering opportunities do you have?

Buggy (Whipps Cross) 

Volunteers that like driving and would be interested in driving the cherished buggy to help patients, visitors and staff to get to their destination across the site. For this role you will require a full clean driving license.

Chaplaincy

If you are interested in providing spiritual support and have empathetic and great communication skills this role could be the right for you. You will work directly with our chaplaincy team who are well regarded for their expertise in providing a confidential and independent support to our patients/visitors/staff most in need. There is rigorous and extensive training involved so please consider your availability for this role before applying.  

Dementia Buddy

This role is about working with our patients that have dementia. Sometimes they feel very lost and anxious and need that bit of extra kindness and help and as a Dementia Buddy you can really make a difference. You will receive training and support.

Meet and Greeter

This is the starting point for many of our volunteers. We all know how big and disorientating hospitals can be particularly if you are anxious about your appointment and don’t know where to go. As a Meet and Greet volunteer you will play an important part ensuring that our patients’ journey and experience is the very best it can be by helping patients feel comfortable from the moment, they step in to our hospitals

Macmillan Cancer Information

Macmillan is partnered with Barts Health Trust and provides specialist services to our cancer patients. There are several roles for volunteers such as supporting the Macmillan Centres and providing patient information as well as visiting patients on the ward and ensuring that information leaflets are always available.

Active Response Volunteers

The Active Response Volunteer (ARV) role is the most popular role as it is very diverse and every day is different. The ARV is about ensuring that we helping, the patients and areas across the hospital that require our help. Clinicians will either bleep or call volunteers to ask for their help and the ARV will attend the ward or service requiring support.

Some of the things that an ARV might do includes: supporting mealtimes, collecting medications from the pharmacy, helping with patients that are lonely/anxious, shopping or playing games and activities with patients. In addition, you can help patients and family at End-of-Life Care, help resolve visitor and patients issues with lost property or supporting the emergency department when under pressure. If you like to be busy and enjoy a challenge this role is for you. There are over 5 modules of training that you can do to continually develop your training and experience.

 Patient Research Champion

The Patient Research Champion plays a very important role in supporting the clinical research activities and trials. 

There are a number of ways in which you can help us to raise the profile of research across Barts Health NHS Trust and form closer links between research teams and the local communities we serve. These will cover tasks such as making sure we are displaying posters and leaflets for approved studies in our hospital reception areas, offering a ‘lay’ perspective to researchers on the design and development of their studies, volunteering at research events, conducting simple surveys and lots more besides. 

Therapy Pets

Did you know that stroking a domestic pet can have a real therapeutic effect which includes: lowering blood pressure, calming down stress levels, distraction and more besides? Our therapy pets bring so much joy to our hospitals and Have you got a pet (usually dogs) that likes to be cuddled and has an excellent temperament

Barts Guild Trolley, Friends of Royal London Trolley, Newham Hospital Trolley

Barts Health Trust is very lucky to have allies and friends that fundraise and support our hospitals and patients with funding and by providing services to our patients, visitors and staff. One of the vital services they provide is a trolley that takes refreshment items around to our patients.

If you would like to apply, please complete the section available on the application form or contact the team who can support you.

Archives 

Museum host welcome visitors to the museum. If you have an interest in historical artefacts and would like to show visitors around our museums with their amazing history then this is great role for you. 

Archive collections volunteer. Our hospitals have significant archives and we are always looking for volunteers with archiving experience to help us manage the vast array of historical information and artefacts belonging to Barts Health Trust. 

Patient Partners

Barts Health NHS Trust is committed to shaping and developing our services with the involvement of the local community. This includes ensuring that the patients voice is used to inform decision making to improve outcomes for people using the NHS and our hospitals

We have plethora of forums and communities across our hospital where you can contribute and share your patient experience and play your part in helping us to make real and lasting change.

If you are keen to help support your local hospital as a patient voice these are your options as

·       Youth Empowerment Squad (RLH)

·       Patient Voice

·       Renal Peer Mentors

·       Royal London  - Patient Panel

·       Whipps Cross  - Patient Panel

Activity Trolley Volunteers (Clinical)

Do you like arts and crafts? We are looking for friendly volunteers who can take the craft trolley to the wards, interact with patients and get them involved in some crafting.

If you have ever stayed in hospital, you might know how dull and boring it can get and this activity is of such value to our patients and can really help to their recovery and can act as a distraction from pain and anxiety.

Beauty therapies and hairdressers

If you have a hairdressing qualification (essential for cutting or setting hair) or would like to offer hand massage or just brush hair, paint nails and think this is something that you would like to do for our patients then this is a good role for you.

There is nothing that can make any of us feel better than a bit of pampering and for our patients this is especially important.  

Duke of Edinburgh (DoFE)

We are an approved provider for the Duke of Edinburgh awards. If you are part of the scheme and would like to consider volunteering option at Barts Health NHS Trust please contact: Thomas.conneely@nhs.net

Creative Art roles 

We are currently recruiting volunteers for three exciting roles with Vital Arts, Barts Trust's inhouse creative health team. Our Walk and Talk / Creative Bedside Volunteers support patients on the wards through gentle art walks and one-to-one creative activities, helping to encourage mobility, conversation and wellbeing.

Our Collections Care Volunteer works behind the scenes to help document, care for and maintain our hospital art collection across St Bartholomew's Hospital.

Finally, our Marketing and Social Media Volunteer supports the team in sharing stories, promoting programmes and celebrating the impact of creative health across Barts Health. Whether you’re interested in patient engagement, heritage and collections, or communications, there is a role to suit a range of skills and interests.

Patient leaflet assessors

If you would like a role that support you to volunteer from home, we are looking for volunteers to read through new information leaflets for our patients. It is important to get independent insights in to how accessible the information that we give to patients is easy to understand.

This role requires 2 hours of your time twice a month to feed back your insights in to new patient leaflets. 

If you are interested, please contact Nancy.whiskin@nhs.net  

Our dedicated volunteers

Our volunteers are inspiring, passionate and caring

And we would like it to be a valuable experience for you too.

You’ll make new friends, meet and work with new people from all walks of life, learn new skills and gain new experience.

Our volunteers tell us they feel more confident and happy by giving back and helping others.

Find out more

Our dedicated volunteers - video

Our dedicated volunteers - video

Our dedicated volunteers

With over 1,000 volunteers across our hospitals, they truly are at the heart of Barts Health.

We’re proud to stand alongside them.

“Every day, I see the extraordinary impact our volunteers have, offering reassurance, comfort, and practical support in ways that clinical care alone cannot.” – Caroline Alexander, chief nurse, Barts Health.

🎥 This video was filmed by one of our talented volunteers.

Barts Health volunteer behind a screen at The Royal London Hospital

Get in touch

If you’d like to learn more before you apply, please phone us

Volunteering across the Barts Health: 020 7377 7792

Newham: 020 7363 8107

St Bartholomew's: 020 3765 8897 

The Royal London: 020 7377 7334

Whipps Cross: 020 8535 6772

  • I volunteer because I have a lot of personal inpatient experience and know how dreadfully lonely and scary a hospital ward can be.

    When Archie first came to our family, I noticed right away that he was incredibly gentle and friendly to everyone. He was certified as a therapy dog when he was just 9 months old and has been volunteering with Barts NHS Trust for several years now.

    Watching Archie befriend patients, many of whom are in desperate need of a cuddle, is humbling. He seems to know exactly where to situate himself, being ever mindful of wires, cables, sore spots. Archie's favourite thing, however, is getting enthusiastic greetings from staff. He really enjoys all the attention and warm affection from everyone he meets. 

    It is a real honour and privilege to be a Barts Health volunteer. 

    — Suzy and Archie

    I volunteer because I have a lot of personal inpatient experience and know how dreadfully lonely and scary a hospital ward can be.

    When Archie first came to our family, I noticed right away that he was incredibly gentle and friendly to everyone. He was certified as a therapy dog when he was just 9 months old and has been volunteering with Barts NHS Trust for several years now.

    Watching Archie befriend patients, many of whom are in desperate need of a cuddle, is humbling. He seems to know exactly where to situate himself, being ever mindful of wires, cables, sore spots. Archie's favourite thing, however, is getting enthusiastic greetings from staff. He really enjoys all the attention and warm affection from everyone he meets. 

    It is a real honour and privilege to be a Barts Health volunteer. 

    — Suzy and Archie

  • Without the support of the volunteers, the Complementary Therapies Service would not be operational. The service supports Trust patients that are living with cancer or that have palliative care needs. 

    I am so lucky to head a team of such dedicated volunteer therapists and the quality of the therapy service provided by the volunteers is exceptional. 

    — Neil, Therapies 

    Without the support of the volunteers, the Complementary Therapies Service would not be operational. The service supports Trust patients that are living with cancer or that have palliative care needs. 

      I am so lucky to head a team of such dedicated volunteer therapists and the quality of the therapy service provided by the volunteers is exceptional. — Neil, Therapies

  • I started volunteering with Barts NHS Trust because I wanted to give back to the community while also gaining experience in a UK hospital setting, as I work as a healthcare support worker myself.

    What I enjoy most is being part of a dedicated team, meeting people from all walks of life, and seeing how small gestures, like offering a warm welcome or helping someone find their way, or even making a cup of coffee, can bring real comfort.

    Volunteering has deepened my appreciation for the incredible hard work and compassion that healthcare workers bring to their roles every day to make life easier for others.

    — David

    I started volunteering with Barts NHS Trust because I wanted to give back to the community while also gaining experience in a UK hospital setting, as I work as a healthcare support worker myself. What I enjoy most is being part of a dedicated team, meeting people from all walks of life, and seeing how small gestures, like offering a warm welcome or helping someone find their way, or even making a cup of coffee, can bring real comfort. Volunteering has deepened my appreciation for the incredible hard work and compassion that healthcare workers bring to their roles every day to make life easier for others.

  • The volunteers that come and assist in outpatients are truly amazing and inspirational.

    They all have a very positive approach to the tasks that they kindly do to assist us, normally helping give directions to patients and fold letters, and do call reminding for patients, and help with any general enquiries that might arise on the front desk.

    — Carolyne, Admin Supervisor

    The volunteers that come and assist in outpatients are truly amazing and inspirational, they all have a very positive approach to the tasks that they kindly do to assist us, normally helping give directions to patients and fold letters, and do call reminding for patients, and help with any general enquiries that might arise on the front desk — Carolyne, Admin Supervisor

  • I love volunteering at The Royal London Hospital as it allows me to support others in a meaningful way.

    One of the things I like most is the variety of tasks we get to do – whether it’s taking out medication from the pharmacy to the wards (TTO’s) or spending time with patients through befriending, where we chat with them and ask them how their day has been.

    These moments give me a chance to support patients directly but also while building communication skills and understanding the enormous importance of kindness in healthcare.

    — Fabiha

    I love volunteering at The Royal London Hospital as it allows me to support others in a meaningful way. One of the things I like most is the variety of tasks we get to do – whether it’s taking out medication from the pharmacy to the wards (TTO’s) or spending time with patients through befriending, where we chat with them and ask them how their day has been. These moments give me a chance to support patients directly but also while building communication skills and understanding the enormous importance of kindness in healthcare.

    — Fabiha

  • The volunteers make a tremendous difference here at SDEC -not only for our patients and visitors, but also for the entire staff. Whether they're offering a reassuring presence in the waiting area, helping someone find their way, or simply sharing a kind word, they bring warmth and humanity to our hospital.

    We truly consider them part of the team, and we genuinely enjoy working alongside them. Their compassion, initiative, and positive spirit are deeply appreciated by all of us

    — John, Senior Nurse SDEC

    The volunteers make a tremendous difference here at SDEC -not only for our patients and visitors, but also for the entire staff. Whether they're offering a reassuring presence in the waiting area, helping someone find their way, or simply sharing a kind word, they bring warmth and humanity to our hospital.

    We truly consider them part of the team, and we genuinely enjoy working alongside them. Their compassion, initiative, and positive spirit are deeply appreciated by all of us — J ohn, Senior Nurse SDEC

  • I had a heart attack in January 2024 and was saved and looked after by the wonderful people at St Bartholomew's Hospital.

     

    On the back of this I decided to retire and really wanted to give something back to the hospital so applied to become a volunteer. I have always enjoyed helping people and I know only too well how challenging and confusing a visit to a hospital can be. 

     

    The role has helped give me back my faith in people. Some of the patients we interact with are going through a really difficult time, yet many of them do this with a smile on their face, humour, and a real gratitude for what we do…

     

    I find this inspiring and often leave a shift feeling emotional (in a good way) and with a different perspective on my own “problems.”

    - Peter

    I had a heart attack in January 2024 and was saved and looked after by the wonderful people at St Bartholomew's Hospital.

     

    On the back of this I decided to retire and really wanted to give something back to the hospital so applied to become a volunteer. I have always enjoyed helping people and I know only too well how challenging and confusing a visit to a hospital can be. 

     

    So whether it’s helping someone find their way to an appointment; serving them a drink and biscuit with a smile; or taking time to sit with a patient for a bit of company, it feels great to know that you are making a difference.

     

    The role has helped give me back my faith in people. Some of the patients we interact with are going through a really difficult time, yet many of them do this with a smile on their face, humour, and a real gratitude for what we do…

     

    I find this inspiring and often leave a shift feeling emotional (in a good way) and with a different perspective on my own “problems”

     

    - Peter