This might be your first appointment, or you might be a frequent attender. Either way, we know visiting hospital can be a stressful experience and we want to do our best to make you feel at ease and help you understand what may happen during your appointment.
You will be looked after by a group of staff made up of doctors, nurses, therapists and support teams who are here to make your stay as safe, compassionate and caring as possible. Don’t be afraid to raise concerns or to ask questions. Our staff are well trained to support you throughout your visit and to respond to any queries you might have.
Please follow the links below and to the right of this page for more infomation about your outpatient appointment, including how to contact us if you need to cancel or rearrange.
Our services during the coronavirus pandemic
Our hospitals are very busy right now but please be assured that the NHS is open for business and it's safe for you to seek help when needed. Your first port of call should be NHS 111 unless it's a life-changing emergency.
We have restarted routine planned care, including elective operations, at our hospitals. We understand many patients have been waiting a long time – we appreciate your continued patience as we work to get back to business as usual.
We are prioritising seeing patients who need care the most or urgently, and are working hard to see as many patients as soon as we can. If your planned operation was cancelled, and would like an update on your care, please get in touch with your care team.
We have restarted routine face-to-face outpatient appointments across each of our services for patients who need to be seen in person.
If you have been asked to attend hospital for your appointment, it is safe to do so and you should attend as normal.
We continue to offer telephone and video consultations for patients who do not require a face-to-face appointment.
All of our maternity services are open as usual.
Our cancer services are still running and you should continue with your treatment.
Urgent enquiries about your appointment
Postponed appointments - numbers for urgent enquiries
Postponed outpatient appointments and numbers for patients to contact for urgent queries
The numbers below are direct contact numbers for specific services. If the service you need is not detailed below or you are unable to get through, please contact the hospital’s switchboard:
- For Mile End, St Bartholomew's or The Royal London: 020 7377 7000
- For Newham: 020 7476 4000
- For Whipps Cross: 020 8539 5522
Royal London Hospital and Mile End Hospitals
Tel: 020 3594 5743
Tel:020 8223 8859 (7.30am – 4.30pm)
Tel: 020 7377 7039
Centre for Women's Health
Tel: 020 7377 7039
Tel: 07919 598 173
St Bartholomew’s Hospital
|Fertility||Tel: 020 3465 6093 / 550 98|
|Diabetes||Tel: 020 359 46058|
|All other services||Tel: 020 3765 8000|
Whipps Cross Hospital
|Appointment call centre (for all queries unless outlined below||Tel: 020 8537 6768|
|Maternity||Tel: 020 8535 6861|
|Breast clinic services||Tel: 020 8535 6933|
|Pain||Tel: 020 8539 5522 extension 5360|
|Opthamology||020 8539 5522 extension 6888|
|Specialist medicine (endocrinology, diabetes, infectious disease, respiratory medicine, nephrology)||Tel:0207 363 9013|
|Acute medicine (gastroenterology, hepatology, neurology, care of the elderly, memory, Tia /stroke, endoscopy)||Tel:020 7363 9012|
|Gynaecology||Tel: 020 7363 9015|
|Maternity||Tel: 020 7363 3302|
|Paediatric||Tel: 020 7363 9019|
|Surgery (general surgery, colorectal, breast, vascular surgery, ear, nose and throat (ENT), ophthalmology, paediatric ophthalmology, urology)||Tel: 020 7363 9021|
|Trauma, orthopaedics and podiatry||Tel: 020 7363 9022|