This might be your first appointment, or you might be a frequent attender. Either way, we know visiting hospital can be a stressful experience and we want to do our best to make you feel at ease and help you understand what may happen during your appointment.

You will be looked after by a group of staff made up of doctors, nurses, therapists and support teams who are here to make your stay as safe, compassionate and caring as possible. Don’t be afraid to raise concerns or to ask questions. Our staff are well trained to support you throughout your visit and to respond to any queries you might have.

Please follow the links below and to the right of this page for more infomation about your outpatient appointment, including how to contact us if you need to cancel or rearrange.

Useful resources

Information about non-urgent appointments at Barts Health

What happens when you're referred by your GP to see a specialist

Our services during the coronavirus pandemic

Our hospitals are very busy right now but please be assured that the NHS is open for business and it's safe for you to seek help when needed. Your first port of call should be NHS 111 unless it's a life-changing emergency.

Elective surgery

We have restarted routine planned care, including elective operations, at our hospitals. We understand many patients have been waiting a long time – we appreciate your continued patience as we work to get back to business as usual.

We are prioritising seeing patients who need care the most or urgently, and are working hard to see as many patients as soon as we can. If your planned operation was cancelled, and would like an update on your care, please get in touch with your care team.  

Outpatient services

We have restarted routine face-to-face outpatient appointments across each of our services for patients who need to be seen in person.

If you have been asked to attend hospital for your appointment, it is safe to do so and you should attend as normal.

We continue to offer telephone and video consultations for patients who do not require a face-to-face appointment.

Find out more about outpatient appointments.


All of our maternity services are open as usual.


Our cancer services are still running and you should continue with your treatment.

Urgent enquiries about your appointment

Get in touch with one of the team if you have an urgent enquiry.

Postponed appointments - numbers for urgent enquiries

Postponed outpatient appointments and numbers for patients to contact for urgent queries

The numbers below are direct contact numbers for specific services. If the service you need is not detailed below or you are unable to get through, please contact the hospital’s switchboard:

  • For Mile End, St Bartholomew's or The Royal London: 020 7377 7000
  • For Newham: 020 7476 4000
  • For Whipps Cross: 020 8539 5522 

Royal London Hospital and Mile End Hospitals

Service  Contact details
  • For medication issues: 020 7377 7090
  • Clinical Nurse Specialist: 020 7377 7088 (9am – 5pm)


Tel: 020 3594 5743

  • Haemophilia: 020 3594 1769
  • Haemoglobinopathy (sickle cell and thalassaemia): 020 3594 1877
  • Anticoagulation: 020 3594 1885
  • Haematology Day Unit: 020 3594 1858

Tel:020 8223 8859 (7.30am – 4.30pm)

  • IBS helpline: for patients with inflammatory bowel disease only: 020 3594 3700
  • For general gastroenterology enquiries: 020 3594 3400
Clinical immunology 

Tel: 020 7377 7039

Centre for Women's Health  

  • Mobile phone number for women going through early medical abortion: 07720 948 394
  • All other urgent queries: 020 7377 7307
Sexual health
  • Service call centre number: 020 7377 7307
  • Urgent sexual health including contraception (emergency contraception) and HIV post-exposure prophylaxis can book a telephone appointment via the dedicated ALL EAST sexual health website to be assessed then asked to attend face to face if required.

Tel: 020 7377 7039


Tel: 07919 598 173


St Bartholomew’s Hospital

Service Contact details
Fertility Tel: 020 3465 6093 / 550 98
Diabetes Tel: 020 359 46058
All other services Tel: 020 3765 8000


Whipps Cross Hospital

Service  Contact details
Appointment call centre (for all queries unless outlined below Tel: 020 8537 6768 
Maternity  Tel: 020 8535 6861
Breast clinic services Tel: 020 8535 6933
  • Anticoagulation: 020 8535 6815
  • General haematology: 020 8535 6687
  • Haemoglobinopathy (sickle cell and thalassaemia): 020 3594 1877
Pain  Tel: 020 8539 5522 extension 5360
Opthamology  020 8539 5522 extension 6888


Newham Hospital

Service Contact details 
Specialist medicine (endocrinology, diabetes, infectious disease, respiratory medicine, nephrology) Tel:0207 363 9013
Acute medicine (gastroenterology, hepatology, neurology, care of the elderly, memory, Tia /stroke, endoscopy) Tel:020 7363 9012
Gynaecology  Tel: 020 7363 9015
  • Anticoagulation: 020 7363 8730
  • Gen haematology 020 7363 9413
  • Haemoglobinopathy (sickle cell and thalassaemia): 020 3594 1877
Maternity  Tel: 020 7363 3302
Paediatric  Tel: 020 7363 9019
Surgery (general surgery, colorectal, breast, vascular surgery, ear, nose and throat (ENT), ophthalmology, paediatric ophthalmology, urology) Tel: 020 7363 9021
Trauma, orthopaedics and podiatry  Tel: 020 7363 9022