Getting to good and outstanding
We are entering an exciting new era as a group of NHS hospitals on our improvement journey to getting to good and outstanding [pdf] 8MB with a world-class clinical reputation.
Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our annual reports and quality accounts give an overview of our services, achievements and plans for the coming year.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
Our Quality strategy 2020-23 [pdf] 7MB aims to achieve this using our distinctive WeImprove approach to measurable, staff-led change – and enabled by collaboration across eight areas:
Our Quality strategy is supported by detailed plans for our clinical support services and each of our hospitals, including the redevelopment of Whipps Cross, and a life sciences centre in Whitechapel.