Health records

When you visit one of our hospitals, we record what happens to you so that your doctor, nurse or other health care professional can plan your future care.  Clinic visits, operations, tests and investigations are documened in your health record, alongside copies of all correspondence relating to your care, for example letters to your GP. We also record information such as allergies, medicines, past reactions to medicines, and any long term conditions such as diabetes or asthma.

We hold personal information about you such as your name, address, gender, next of kin and ethnic origin. It is important that you tell us of any changes to your personal information.

You can read about the types of data we hold, how this is used, your rights and who to contact about your data on our privacy notice.

Digital health records

As part of the NHS goal of becoming paperless, the Trust is gradually introducing digital records for nursing and doctor’s documentation, as well as electronic prescribing and medication administration.  

These changes will provide staff with more effective time management, remove the risks assocated with paper (caused by handwriting legibility, transcription mistakes and unavailibility of documents), improve communication and access to information, and ultimately provide better care to our patients. The changes are being introduced in phases and will not immediately affect all areas, and your care will not be affected in any way.


Your health record is kept confidential within the hospital at all times and is only shared with staff when they need it to carry out their job. All staff are required to work to strict professional and contractual codes of confidentiality and where possible we will anonymise information so that individual patients cannot be identified. The only time information will be shared to outside organisations is if they are directly involved in your care, for instance, your GP, social worker, community nurses or other hospital.

Copies of your health record

You can get a copy of your health record information by completing the Subject Access Request form 186KB  and contacting:

St Bartholomew’s Hospital, The Royal London Hospital and Mile End Hospital

Information Coordinators
Health Records Department
The Royal London Hospital
London E1 1BB

Email the team

Contact Number 020 3594 6746 / 6747 Fax 020 7377 7027

Whipps Cross Hospital

Access to Health Records Department
OPD, Phase 1
Barts Health NHS Trust
Whipps Cross University Hospital
Whipps Cross Road
E11 1NR

Email the team

Contact Number: 020 8535 6519, Fax: 020 8535 6487

Newham Hospital

Healthcare Records Manager 
Barts Health NHS Trust
Newham University Hospital
Glen Road, Plaistow
E13 8SL

Email the team

Contact number: 0207 3639252

Trust archives 

If the patient’s last contact with one of our hospitals took place over 30 years ago, the Trust Archives team might hold limited clinical information in their historic research collections. Please note the Archives does not hold detailed patient records or case-notes, these are administered by the Health Records teams and disposed of after completion of a fixed retention period.

Barts Health Archives
St Bartholomew's Hospital
West Smithfield
Telephone: 020 3465 5798