Health Records

When you visit one of our hospitals, we record what happens to you so that your doctor, nurse or other health care professional can plan your future care.  Clinic visits, operations, tests and investigations are documened in your health record, alongside copies of all correspondence relating to your care, for example letters to your GP. We also record information such as allergies, medicines, past reactions to medicines, and any long term conditions such as diabetes or asthma.

We hold personal information about you such as your name, address, gender, next of kin and ethnic origin. It is important that you tell us of any changes to your personal information.

Digital Health Records

As part of the NHS goal of becoming paperless, the Trust is gradually introducing digital records for nursing and doctor’s documentation, as well as electronic prescribing and medication administration.  

These changes will provide staff with more effective time management, remove the risks assocated with paper (caused by handwriting legibility, transcription mistakes and unavailibility of documents), improve communication and access to information, and ultimately provide better care to our patients. The changes are being introduced in phases and will not immediately affect all areas, and your care will not be affected in any way.

Confidentiality

Your health record is kept confidential within the hospital at all times and is only shared with staff when they need it to carry out their job. All staff are required to work to strict professional and contractual codes of confidentiality and where possible we will anonymise information so that individual patients cannot be identified. The only time information will be shared to outside organisations is if they are directly involved in your care, for instance, your GP, social worker, community nurses or other hospital.

Copies of your health record

You can get a copy of your health record information by completing the subject access request form [docx] 186KB  and contacting:

St Bartholomew’s Hospital, The Royal London Hospital and Mile End Hospital

Information Coordinators,
Health Records Department,
The Royal London Hospital,
Whitechapel,
London E1 1BB

Email: bartshealth.infoteam@nhs.net

Contact Number 0203 594 6746 / 6747 Fax 0207 377 7027

Whipps Cross University Hospital

Access to Health Records Department
OPD, Phase 1
Barts Health NHS Trust
Whipps Cross University Hospital
Whipps Cross Road
Leytonstone
London
E11 1NR

Email: accessteamwx.bartshealth@nhs.net

Contact Number: 0208 535 6519, Fax:020 8535 6487

Newham University Hospital

Healthcare Records Manager
Barts Health NHS Trust
Newham University Hospital
Glen Road, Plaistow
London
E13 8SL

Email: accessteam-newham.bartshealth@nhs.net

Contact Number: 0207 363 9252, Fax Number: 020 7363 9498 

Please Note:  If the patient’s last contact with one of our hospitals took place over 25 years ago, there may be a record in the Trust Archives (detailed casenotes are not usually retained). In this case, please contact:

Trust Archives
Barts Health NHS Trust
Lower Ground Form, 9 Prescot Street
London
E1 8PR

Email: rlh.archives@nhs.net   

Contact Number: 0207 480 4823