Health Records

When you visit one of our hospitals, we record all your treatment and details of your appointment so that your doctor, nurse or other health care professional can plan your treatment.

To make sure that you are treated safely, we record your personal information such as your name, address, next of kin and ethnic origin as well as all contacts you have with the hospital such as clinic visits, operations and the results of investigations and letters relating to your care. To make sure that you are treated properly, we will also record your treatments, allergies, medicines, reactions to medicines in the past and any long term conditions such as diabetes or asthma.

Digital Health Records

Over the next few months nursing documentation at some services provided by Barts Health NHS Trust Hospitals will be going digital! As part of the NHS goal of becoming paperless by 2020, the Trust is gradually introducing digital records for nursing and doctor’s documentation as well as Electronic Prescribing and Medication Administration.  

These changes will provide our staff with more effective time management, remove paper based errors (caused by handwriting legibility and transcription mistakes), improve communication and access to information and to provide an outstanding level of care to our patients. The changes are being introduced in phases and will not immediately affect all wards. Full support and training are being provided to staff and patients should notice no difference and ultimately should see a more efficient service and improved care.

Confidentiality

Your health record is kept confidential within the hospital at all times and is only shared with staff when they need it to carry out their job. All staff are required to work to strict professional and contractual codes of confidentiality and where possible we will anonymise information so that individual patients cannot be identified. The only time information will be shared to outside organisations is if they are directly involved in your care, for instance, your GP, social worker, community nurses or therapy staff.

Copies of your health record

You can get a copy of your information by filling in the subject access request form [docx] 186KB  and contacting:

St Bartholomew’s Hospital, The Royal London Hospital and Mile End Hospital

Information Coordinators,
Health Records Department,
The Royal London Hospital,
Whitechapel,
London E1 1BB

Email: bartshealth.infoteam@nhs.net

Contact Number 0203 594 6746 / 6747 Fax 0207 377 7027

Whipps Cross University Hospital

Access to Health Records Department
OPD, Phase 1
Barts Health NHS Trust
Whipps Cross University Hospital
Whipps Cross Road
Leytonstone
London
E11 1NR

Email: accessteamwx.bartshealth@nhs.net

Contact Number: 0208 535 6519, Fax:020 8535 6487

Newham University Hospital

Healthcare Records Manager
Barts Health NHS Trust
Newham University Hospital
Glen Road, Plaistow
London
E13 8SL

Email: accessteam-newham.bartshealth@nhs.net

Contact Number: 0207 363 9252, Fax Number: 020 7363 9498 

Please Note:  If the patient’s last contact with one of our hospitals took place over 25 years ago, there may be a record in the Trust Archives (detailed casenotes are not usually retained). In this case, please contact:

Trust Archives
Barts Health NHS Trust
Lower Ground Form, 9 Prescot Street
London
E1 8PR

Email: rlh.archives@nhs.net  

Contact Number: 0207 480 4823