Eight weeks worth of patient care achieved in one day | Our news

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Eight weeks worth of patient care achieved in one day

Arv, a local resident and patient, is seen at the community appointment day

Eight weeks of worth of patient care was achieved in one day at the first Tower Hamlets community appointment day.

The borough’s Town Hall, which is opposite The Royal London Hospital, was transformed into a community health centre on Tuesday 24 June, inviting more than 450 musculoskeletal patients from waiting lists for immediate access to physiotherapy and specialist consultations.

"This is about more than just reducing waiting lists," explained Simon Cannon, deputy head of therapies for outpatients for The Royal London and Mile End hospitals.

"We're demonstrating how healthcare can be delivered closer to patients, making it more accessible and less intimidating, while focusing on prevention rather than just treatment."

Simon Cannon, Deputy Head of Therapies for Outpatients for The Royal London and Mile End hospitals

Patients accessed physiotherapy, pain management, dietetics, pharmacy and women's health services, alongside a community hub featuring 40 local support groups and services, moving healthcare out of clinical settings and into the heart of the community.

The day included health screenings, liver health assessments via a mobile unit, and expert clinical consultations. Each patient used a "patient passport" to ensure continuity of care and appropriate follow-up appointments.

Arv, a local resident and patient who was seen on the day said: “I had a back injury and some knee pain, so I came along to get advice. It’s been a great community atmosphere with other people also getting seen at the same time. I was seen very quickly, and I’ve now been given exercises to take forward for rehabilitation.”

By bringing services directly to patients, the initiative reduces barriers to care while potentially improving health outcomes.

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  1. Zulaiga Abrahams Wednesday, 25 June 2025 at 10:22 AM

    Brilliant idea to have a community, multi-disciplinary event to bring waiting lists down. Well done!

  2. Eva Fiz Wednesday, 25 June 2025 at 10:24 AM

    What a fantastic initiative!

  3. Kemi Bamishaye Wednesday, 25 June 2025 at 01:03 PM

    What a great outcome for this initiative, very inspirational! Well done to all involved!

  4. John Jefford Wednesday, 25 June 2025 at 01:44 PM

    Brilliant idea. Where did you get it from?

  5. Bethany Brown Wednesday, 25 June 2025 at 04:22 PM

    Love this! Well done, all!

  6. Joseph Hayward Wednesday, 25 June 2025 at 08:35 PM

    Well done Simon and team - true innovation improving care and access for patients.

  7. Maile Fry Thursday, 26 June 2025 at 09:44 AM

    What a fantastic idea. This needs rolling out across London.

  8. Natalie Smith Thursday, 26 June 2025 at 01:54 PM

    Fantastic, I have seen this model featured in Frontline a number of years ago. Great to see you had such a large turn out!

  9. Caroline Dabner Thursday, 26 June 2025 at 02:23 PM

    Proud to be part of an organisation that is forward thinking, well done

  10. Claire Davis Thursday, 26 June 2025 at 04:07 PM

    This is fantastic! Big wins all round.

  11. Theresa Taylor Wednesday, 2 July 2025 at 10:24 PM

    Wonderful!!

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