Blood tests and other lab test samples

There are blood testing services for Barts Health patients across Tower Hamlets, Newham and Waltham Forest boroughs. These can be at your GP, a community site or in a hospital outpatient department. You can choose to have your blood test in a location convenient for you. Blood tests for children are usually only available in hospitals. Please see below for further details.

Most locations ask you to book your appointment. Booked appointments help keep patient safe by reducing queuing in waiting areas. Most sites also have slots available for patients who have not booked an appointment, but these are limited and you may be asked to come back another day or be asked to wait, so we encourage booking.

Most locations can print the request form stickers/labels directly from the hospital computer system, so you shouldn’t need to bring a request form or label. Some locations cannot print labels so please check this before you book. Patients need a blood test request form/label if the test is requested by their GP.

GP practices may have their own phlebotomy service. Not all services listed below can perform blood tests requested by GPs. Please check with your GP first. GP practices may help with blood tests requested by the hospital, but your GP cannot request a blood test on behalf of the hospital. You will need your hospital to request the test and provide you with a request label, even if the GP practice is helping with the blood test.  

It is important that you do not attend for a blood test if you, or someone you live with, is experiencing any Covid symptoms. Please speak to the clinician who asked you to have a blood test and find out if the blood test can wait until you are feeling better or have a negative Covid test. Please do not bring anyone with you to your blood test unless they are a registered carer; this includes children. Please ensure you are wearing a face mask when you attend for your appointment; if you don’t have one, one will be provided.

 

Frequently asked questions

Q: When will the online blood test appointment system (Swiftqueue) be rolled out in my area?

A:The online blood test appointment system (Swiftqueue) is now live in all areas except Newham Hospital, St Bartholomew’s Hospital and Tower Hamlets GP practices. Patients in Tower Hamlets can book their blood test via their practice.

Q: How can a patient book a blood test?

A: Swiftqueue is a web based platform. Patients can book the blood test by using a PC or a phone and by going on to the link highlighted below for where you live/ need a blood test. Phone numbers are provided for patients or carers who are unable to use the online booking system.

Q: What if patients are unable to book blood tests online themselves?

A: In circumstances where a patient is unable to book the blood test online themselves, they can be helped by their relative or carer to set up an account. Alternatively, clinicians/admin staff can create an account for patients and book an appointment on their patient’s behalf. 

Q: Should hospital teams ask GPs to request tests?

A: No, unless there are exceptional circumstances where an individual GP has agreed with the consultant this is in the best interests of a patient. Even if the GP agrees to arrange phlebotomy, the request should still be made by the hospital team in the hospital computer system (Cerner Millennium Powerchart). This is important because the results will be electronically transmitted to the requester, who is responsible for viewing and acting on the result. GPs also do not have access to all of the test repertoire present in Powerchart.

Q: Are there any changes to the opening hours of the blood testing service?

A: No, there are no changes to the opening hours.

Q: Do I need a request form?

A: For most blood tests: a barcoded sticky label printed from Cerner Powerchart or EMIS tQuest is the request, no separate request form is needed. Most locations can print from Cerner Powerchart, but not all, so please check before booking.

If a patient needs to bring their own labels because a phlebotomy location cannot print labels, the hospital teams will need to provide them by giving them to the patient, by post if necessary. Separate paper request forms are also needed for transfusion samples and some specialist tests sent outside Barts Health, these will also need to be posted to patients

Only GP practices can print requests from EMIS tQuest currently, though we are working to expand this.

Q: What sites are available to book for a blood test?

A: Most patients can attend any of the sites below, though there are some restrictions based on age and who requests the test. Some locations need you to bring request labels. You don’t need to attend the same site as your hospital team, you may find it easier or safer to have your blood test closer to your home or work place.

You must not have blood tests outside these listed locations, as the test will be sent to the wrong lab and the results will not be visible to your clinician.

Q: What will happen if a patient walks in without an appointment booked?

A: Each site will maintain a limited walk-in service for patients in certain vulnerable patient groups and for those requiring urgent same day blood tests. Patients who walk-in will be given an appointment at the next available time for that day, if available, or offered to book an appointment for another day.

Q: Will access to same day blood tests be available?

A: We will be holding some urgent slots for patients who need to be tested the same day. These slots can be accessed by printing ‘urgent/same day’ on the form in the free text box. Please use this service judicially as the slots are limited.

Q: What happens when the patient arrives for their blood test?

A: When a patient arrives, they will need to check in via the check-in kiosks. The patient will be required to sit in the waiting room with appropriate infection control measures in place until it is their turn. They will be directed to the appropriate bay when the phlebotomist is ready.

All patients must wear a face mask and not attend if symptomatic for symptoms suspicious of coronavirus or isolating following a contact.

Q: What happens when a patient is late for an appointment?

A: If a patient is more than 15 minutes late they will have the choice of either waiting until the next available slot that day, if there is one available, or rebooking for another day.

Q: Who should I contact for further information?

A: For further information about phlebotomy services at Barts Health or for help with booking an appointment, please contact:

City and Hackney GP practices

GP practices in City & Hackney are helping with phlebotomy requested by Homerton or Barts Health Hospitals. You will need to book the appointment with your GP practice directly.

Your GP cannot request a blood test on behalf of the hospital or print labels from the hospital computer system. You will need your hospital team to request the test and provide you with a request label, even if the GP practice is helping with the blood test.  Your hospital will need to post you the labels. On the day of your blood test, please make sure you have your label with you. The GP practice will not be able to complete your blood test without it.

Newham (including Newham Hospital)

Newham Hospital OPD Blood Test Service

Ground Floor, Zone 6, Health Central, Newham Hospital, Glen Road, London E13 8SL

Contact number: 020 7363 8352

This service is for Barts Health hospital patients and G.P. paediatric patients (2 - 18 years) only. 

If require a blood test, please book your appointment from 30.05.2022 at   https://www.swiftqueue.co.uk/newham.php

Please bring the G.P. blood test forms with you, otherwise our phlebotomists will not be able to do the test for your child.

Visit us: Ground Floor, Zone 6, Health Central, OPD - Phlebotomy department, Newham Hospital, Glen Road, London E13 8SL.

Opening hours: 8.00am-5.00pm, Monday-Friday (closed on bank holidays).

Blood test services for patients aged 0-2 years.

Please visit, ARK, Paediatric OPD, Rainbow Ward, Ground Floor, Zone- 10.  Or call on 02073639057 for appointment.

Newham community clinics

ELFT community phlebotomy services are now providing online booking for phlebotomy appointments at four community clinics in Newham. Book here.

If you are unable to use the Swiftqueue online booking service, please contact the helpdesk hotline: 020 8475 2199 and press option 2. The telephone lines are open from 9am to 3pm Monday to Friday.

We provide four phlebotomy (blood testing) clinics in Newham for you to choose from, according to where you live.

All appointments need to be made online. This means that patients do not have to wait with others in a waiting room but can just attend at the time of their appointment.

We provide blood testing clinics at four centres in the borough:

Shrewsbury Rd Health Centre, 306 Shrewsbury Road, London E7 8QP  
Centre Manor Park, 30 Church Road, London E12 6AQ  
Appleby Health Centre, 63 Appleby Road, Canning Town, E16 1LQ
Vicarage Lane Health Centre, 10 Vicarage Lane, London E15 4ES

The service will take a blood sample as requested by your clinician. All samples will be transferred to the laboratory by the service. The results will be on a system that your clinician can check and share with you.

Redbridge

We provide a booked phlebotomy (blood test) service at Wanstead Hospital. You must have a booked appointment to attend this service. If you have not made an appointment, you will be given details to book an appointment and asked to return at the time of your appointment. 

This service is open to Barts Health patients visiting the hospital for face-to-face outpatient appointments only. Book here.

Heronwood and Galleon Unit, Wanstead Hospital, Makepeace Rd, Wanstead, London E11 1UU

Testing for people aged ten and over.

Opening hours: Monday-Friday, 8.00am-1.00pm.

This community cannot yet print labels from hospital requests, patients need to bring request labels with them, provided by their hospital teams, or attend a location that can print labels.

St Bartholomew's Hospital (City of London)

This service is open to Barts Health patients visiting the hospital for face-to-face outpatient appointments only. They can print the request form stickers/labels directly from the hospital computer system, so you shouldn’t need to bring a request form or label. The Hospital does not yet have a booking system.

The service is not open to GP patients.

Clinic 1, King George 5th wing (KGV), St Bartholomew's Hospital, West Smithfield, London EC1A 7BE

Adult testing only. Opening hours: Monday-Friday, 8.30am-5pm. 

Tower Hamlets (including Mile End and The Royal London hospitals)

Blood test services at The Royal London Hospital

Blood test services for adult outpatient clinic patients

This service is open to Barts Health patients, not GP patients. They can print the request form stickers/labels directly from the hospital computer system, so you shouldn’t need to bring a request form or label. Adult GP patients should book appointments for blood tests at their GP practice.

If you are attending an outpatient clinic at any of our hospitals, you will need to book an appointment online.

Visit us

  • 2nd Floor, North Tower, The Royal London Hospital, London E1 1FR. On entering the building, please take lift core 8 to the main waiting area.
  • Opening hours: 8.30am-5.00pm, Monday-Friday (closed on bank holidays).

Read more in our patient information leaflets

Blood test services for patients aged 0-17 years.

This service is for Barts Health outpatient clinic patients and Tower Hamlets GP patients under 18 years of age.

GP patients must pre-book an appointment before attending.

GP patients must bring a paper copy of the blood test request form.

Book a blood test with the children’s phlebotomy service through the Swiftqueue booking system.

Clinic 4, 7th Floor, North Tower, The Royal London Hospital, London E1 1FR.

Opening hours: 9.00am-4.30pm, Monday-Friday (closed on bank holidays).

Read more about the children’s blood test service in our patient information leaflets

Blood test support: 18 months - 3.5 years
Blood test support: 3.5 - 5 years
Blood test support: 5 – 11years
Blood test support: 12+ years

https://www.bartshealth.nhs.uk/preparing (Video guides for The Royal London Hospital)

Mile End Hospital outpatient blood test clinic (Adults)

This service is open to Barts Health patients visiting the hospital for face-to-face outpatient appointments only. GP patients should book appointments for blood tests at their GP practice.

You must have a booked appointment to attend this service.  If you have not made an appointment, you will be given details to book an appointment and asked to return at the time of your appointment. Patients seen face to face in clinic will usually be able to book a slot for the same day subject to availability, using the kiosk in the clinic. However, there may be a long wait for same-day un-booked slots, depending on how busy the clinic is at any particular time, so we advise booking where possible. Book here.

They can print the request form stickers/labels directly from the hospital computer system, so you shouldn’t need to bring a request form or label.

Adult testing only - for patients who attend outpatient clinics at Mile End Hospital:

Ground Floor, Grove Building, Bancroft Road, London E1 4DG.

Opening hours: 8.30am-4.15pm Monday-Friday (closed on bank holidays)

Tower Hamlets community clinics in GP practices

GP practices in Tower Hamlets are helping our adult patients (18+) keep safe by performing phlebotomy on behalf of hospitals. Outpatient blood tests are now available at GP practices across Tower Hamlets.

Your GP cannot request a blood test on behalf of the hospital or print labels from the hospital computer system. You will need your hospital team to request the test and provide you with a request label, even if the GP practice is helping with the phlebotomy.  Your hospital will need to post you the labels. On the day of your blood test, please make sure you have your label with you. The GP practice will not be able to complete your blood test without it.

Waltham Forest (including Whipps Cross Hospital)

Whipps Cross Hospital outpatients clinic

Hospital sites can perform blood tests for Hospital patients only. They can print the request form stickers/labels directly from the hospital computer system, so you shouldn’t need to bring a request form or label. Please note, Waltham Forest GP patients should use the community services provided by NELFT. See information on Waltham Forest community clinics below.

Testing for adults: Monday-Friday, 8.00am-4.30pm by appointment only. Book here.

Blood testing service is located on Area 1 outpatients, Whipps Cross Hospital, Whipps Cross Road, Leytonstone, E11 1NR

Children’s phlebotomy service

For children aged 10 years old and over, book here.

Blood tests appointments for children between 1-years-old and 9-years-old are available at Whipps Cross Hospital. Please select the children’s blood test option when booking your appointment online.

Testing for children: aged 12 months to 10 years: Tuesdays and Thursdays, 9.30am-3.30pm by appointment only. Book here. Children cannot be seen outside these clinic times. 

Blood test appointments for children under 12-months-old: please book the appointment directly with the paediatric team on the Medical Day Unit, Acorn ward, Whipps Cross Hospital by calling 07546 655 797. Please do not call this number to book adult blood tests.

Forest Medical Centre

Forest Medical Centre, Old Station Road, Loughton, IG10 4PE. Opening hours: Monday-Friday, 8.30am-1pm.

Book here. Please note, this clinic is available to people aged ten and over.

This community location cannot yet print labels from hospital requests, patients need to bring request labels with them, provided by their hospital teams, or attend a location that can print labels.

Whipps Cross community clinics

Forest Medical Centre, Old Station Road, Loughton, IG10 4PE. Opening hours: Monday-Friday, 8.30am-1pm.

The Forest Medical Centre will be reopening on Monday 19 April 2021 after it was closed due to flooding. Book here. Please note, this clinic is available to people aged ten and over.

Waltham Forest community clinics

NELFT community phlebotomy services provide online booking for appointments at the following clinics. Book here.

Please note, these clinics are available to people aged ten and over.

  • Silverthorn Medical Centre*, 2 Friars Close, Chingford, E4 6UN. Opening hours: Monday-Friday, 8.15am-12.30pm and 1.15pm-4.00pm

  • St James Health Centre*, 47 St James Street, Walthamstow, E17 7NH. Opening hours: Monday-Friday, 8.15am-12.30pm and 1.15pm-5.30pm

  • Langthorne Health Centre*, 13 Langthorne Road, Leytonstone, E11 4HX. Opening hours: Monday-Friday, 8.15am-12.30pm and 1.15pm-5.30pm

These community locations can print labels from hospital requests, patients do not need to bring request labels with them. 

Stool sample information

If you have a stool test requested by one of our clinicians, you can use any of these locations to return your sample:

Stool-sample-patient-information-leaflet [docx] 477KB

The sample pot and label will be provided by the same team that requested your test. It will be given to you in person or sent by post with instructions. Please make sure the sticker is attached to the pot.

Staff at the hubs will not be able to replace lost bottles or stickers.

Contact us

For further information about phlebotomy services at Barts Health or for help with booking an appointment, please contact: