Choosing our hospital
We recently underwent a £9 million refurbishment of some of our maternity and neonatal services, including a new research centre dedicated to Women’s Health.
If you choose to have your baby with us, we have an expert team of midwives and doctors who will work with you to plan a safe and comfortable pregnancy and delivery.
Our services are safe, you will be treated with respect, inclusivity and dignity. You and your family will be supported in every way possible if you choose to have your baby with us.
Following a 2019 and 2022 inspection by our healthcare regulator, our services were rated 'Good'.
Early Gynaecology Unit & Maternity Triage (24 hours daily)
Early Gynaecology Unit
The Emergency Gynaecology Unit (EGU) provides emergency care for women with problems in early pregnancy (up to 17 weeks of pregnancy) and emergency care for acute gynaecological problems.
We see women with:
- pain or bleeding in early pregnancy
- suspected ectopic pregnancy (pregnancy outside of the womb)
- severe pelvic pain admitted to hospital who are not pregnant
The appointments are allocated from the Emergency Department, GPs or other healthcare providers. You will be given an appointment either on the day or within a few days.
You can self-refer if you've had:
- two previous miscarriages
- a previous ectopic pregnancy
- a previous molar pregnancy
What to expect when you attend EGU
A doctor or nurse will assess you by taking your medical history and you will also have an internal ultrasound scan. The scan findings will be explained, whether you need to have any more tests, and your treatment options. If you need to discuss these further with a doctor you may need to wait to be seen as we give priority to those who are seriously unwell.
Direct telephone line: 020 8535 6499
Switchboard: 020 8539 5522 Ext 6575
Monday to Friday: 8:30am to 7:00pm
Weekends and bank holidays: 9:00am to 12:00pm
If you are pregnant and are having pain or heavy bleeding outside of these hours, please go to the Emergency Department.
Further information and support:
- The Miscarriage Association
- The Ectopic Trust
- Association of Early Pregnancy Units (AEPU)
- Stillbirth and Neonatal Death Charity (SANDS)
Some of the consultants that you will meet in EGU are Ora Jesner, Anupama Shahid, Nandita Deo, Ismail Wong, Mehrnoosh Aref-Adib, Anwen Gorry.
This is an assessment area staffed by senior midwives for pregnant women who are 18 weeks pregnant and above (if under 18 weeks, please attend our A&E department for assessment) and up to 6 weeks following the birth of your baby.
When to contact Maternity Triage:-
- Reduced fetal movements
- If you think you are in labour
- Your waters breaking
- Vaginal bleeding
If you have any other concerns such as itching, headaches and visual disturbances, postnatal concerns, please call us for advice on 0208 539 5522 extension 6769.
Contact us, visiting times and parking
Here are some contact numbers and email addresses that you may find useful. You can send your non-urgent question to our midwives.
Maternity Appointments 0208 539 6861
Maternity Scan Appointments 0208 539 6861
Our new helpline
Contact us on 020 8535 6950 for any urgent queries whilst pregnant and after having your baby.
The helpline is available from 10am to 6pm, 7 days a week. Outside of these hours, please call 02085395522 Ext. 6769.
Mulberry Ward: 08.00-20.00, only 1 birthing partner permitted and from 14:00-22:00, 1 additional birthing partner is permitted
Labour and Delivery Ward: 24 hours, 2 birthing partners permitted
Lilac Birth Centre: 24 hours, 2 birthing partners permitted
Neonatal Unit: 24 hours
We have a Patient Experience Team and a Community Engagement Officer to support us in hearing from the women and families we provide care to. We collate feedback from women and their family at each contact through the Friends and Family Test (FFT).The results are shared on a National database. We work very closely with our Maternity Voices Partnership to include the community in co-producing their care.
Subsidised parking permits can be given for your stay, please purchase a ticket from the machine for £2.50 for each day and our receptionist can organise a permit which you will need to display on your dashboard.
Eating and drinking in or near the hospital
There are vending machines for snacks and drinks on the ground floor at reception and on the first floor at the lobby in front of the lift. We have a M&S next to the maternity building that is open 7 days a week (7:00am-8:30pm Monday to Friday and 8:00am-7:30pm Saturdays and Sundays) and a hospital canteen and coffee shop at Junction 4 of the main hospital.
Access to your hospital records
Request access to your hospital records.
However, for Mulberry Ward it's the birth partner plus one more after 14:00 - 22:00 not 2 partners also the time is not 14:00 to -02:00 please.