Palliative care

Our specialist palliative care teams work to improve quality of life for patients and their families facing life-threatening or life-limiting illness. They assess the holistic needs of patients and encourage them to take an active role in decisions around their care.

We see patients with advanced progressive illnesses (both cancer and non-cancer) and the team has specialist skills in pain and symptom management.

In the early stages of illness, palliative care may be provided alongside other treatments. For patients at the end of their life, we are committed to providing comfort and dignity in death. Families, partners and carers may also need expert support in bereavement.

We also work closely with GPs and local services including community palliative care teams, district nurses, social workers and carers to ensure the best possible care at home, where this is possible.

Hospital palliative care teams

Our palliative care teams see patients from across the hospital whose pain or other symptoms are difficult to control, where patients or their families are distressed and where help is needed to plan future care. They may be contacted for advice and support by any member of staff.

Team members will make initial assessments, offer advice, liaise with other staff and maintain contact during the patient’s time in hospital. They may also follow-up with patients who have been discharged and are receiving outpatient care.

The teams consist of nurse specialists, doctors, social workers and clinical psychologists. We also have access to the full range of multi-disciplinary services including complementary therapies and chaplaincy.

Newham Hospital

This service is provided by the Macmillan palliative care team.

Tel: 020 7363 8105

Mile End, St Bartholomew’s and The Royal London hospitals

This service is based at St Bartholomew’s Hospital and provided by the Macmillan palliative care team.

Tel: 0203 765 8589

Whipps Cross Hospital

All palliative care services in Whips Cross Hospital are based at the Margaret Centre.

The Margaret Centre is a Gold Standards Framework (GSF) accredited 11 bedded specialist palliative care unit within Whipps Cross Hospital, caring for patients with life limiting illnesses at end-of-life and for specialist symptom control.

The unit has a day room that offers a calming and relaxing space, along with facilities for refreshments. The Margaret Centre also offers a peaceful garden for use of both patients, their loved ones, and visitors.

The Margaret Centre is also the base for the Whipps Cross Hospital Palliative care team and Waltham Forest Community Palliative care team.

Tel: 020 8535 6604

Hospital Palliative Care Team

This service is provided by Macmillan palliative care team.

Tel: 0208 535 6605 or 0208 539 5522

Ext: 5399

Waltham Forest Community Palliative Care Team

The Community palliative care team for Waltham Forest is based at the Margaret Centre. The team includes nurses and doctors who are trained in palliative medicine.

As well as working directly with patients and families we provide advice and support to other professionals in the community including GPs and district nurses. The patients GP or hospital consultant will remain primarily responsible for their care and we will liaise with them when making any changes or recommendations.

Tel: 020 8535 6714

Location: The Margaret Centre is located along the Margaret Close in the Green Zone at the hospital. The nearest access is from the James Lane entrance to the hospital at Margaret Close or opposite Byron Ward in Margaret Road.

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