We are able to offer a room to a parent it your child is staying overnight in hospital.
A quiet room is available for patients and visitors who wish to pray or quietly reflect on the first floor, zone 12, of the main hospital site and on the third floor of the Gateway Surgical Centre. A pin number is required to enter the room within the main hospital. Ward staff can give you the number. Both rooms have ablution facilities.
Chaplains of many faiths are available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. The chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.
There is a payphone available in the emergency department.
There is a reception desk in the St Andrew’s Wing main hospital entrance at zone 1.
There are cash machines available in the main hospital building in zones 2 and 10.
There is car parking available for all visitors near the main entrance of the hospital. The cost of this is:
- Up to 3 hours - £2.20
- 3 to 6 hours - £4.50
- 6 to 8 hours - £8.00
- Up to 24 hours - £16.50
Restaurant and coffee shops
A wide range of meals and snacks can be purchased from the eatwell restaurant, situated on the first floor, zone 4 and is open from 7am to 8pm every day.
Breakfast service is from 7am until 10am and offers a traditional full English, breakfast muffins, porridge, pastries and fresh bean to cup coffee.
Lunch service is 12pm until 2pm and includes at least three delicious hot dishes everyday including a classic ‘Home from Home’ dish and ‘Global Flavours’ a dish with authentic flavours of the world. If you fancy something lighter choose from filled baked sweet and white potatoes, homemade soup, freshly prepared salad bar or range of hot and cold sandwiches.
Dinner service is from 5.30pm until 7pm serving a choice of two home cooked meals, with a vegetarian option always available. Along with this we offer a choice of paninis, toasties, sandwiches, salads and a great selection of snacks.
Out of these hours there is a selection of Soho sandwiches and salads, fresh bean to cup coffee, tea, cold drinks and snacks.
Light refreshments are available in the main hospital from the Fontanella coffee shop, based in zone 6 in the outpatients waiting area and is open Monday to Friday, 8am until 6pm and on the ground floor of the Gateway Surgical Centre. They offer a range of Soho sandwiches and paninis, freshly baked Danish pastries all accompanied by barista style hot and cold drinks.
The restaurant and coffee shops are open to the public, visitors, patients and staff.
Free wifi is available throughout the hospital for patients. There’s no time limit on use, and capacity has been expanded in order to ensure continuous access for as many users as possible.
Please note that the wifi cannot support streaming movies or high-intensity computer games.
The wifi can be accessed by completing the following steps:
- Connect to the NHS Wi-Fi wireless network
- Open your web browser
- From the welcome page, accept the terms and conditions
- Browse the internet and send and receive emails
If you encounter any problems please call the 24/7 helpdesk on 0344 848 9555.
Our knowledge and library services are located in the Education Centre.
1st Floor, Education Centre
London, E13 8SL
Tel: 020 7363 8016
Opening hours: Monday to Friday, 8am-5pm
The knowledge Hub and Cyber Room are also available and provide access to PCs and study space for staff with Newham swipe badges.