Newham Hospital

A picture of the outside of Newham Hospital

Welcome to Newham Hospital 

Newham Hospital cares for one of the most diverse populations in England.

Located in Plaistow in the vibrant East End of London, it provides all the services expected of a local hospital, including emergency care, surgery, women’s and children’s health, maternity services, specialist medicine and more.

Visiting and attending our hospital with a loved one

Visiting guidance 

We are now welcoming visitors to most areas of our hospitals although some areas caring for particularly vulnerable patients may have restrictions in place. 

We ask visitors coming to our hospitals to:

  • Please clean your hands when entering and exiting clinical areas and wards. You can use the hand gel provided or wash your hands.
  • Wear a hospital provided surgical facemask when visiting a patient on the ward with a respiratory illness. Universal mask wearing is no longer required, but if you would prefer to wear one these are available at hospital entrances. 

Please do not visit if: 

  •  you have Covid-19 symptoms or have tested positive or recently been in close contact with someone who has tested positive for Covid-19  
  •  you have any respiratory symptoms, such as coughing, sneezing or a sore throat  
  •  you've been sick or have diarrhoea  

Visiting adult inpatients

  • Two visitors are allowed at a bedside at a time across all inpatient wards.
  • Please contact the ward you wish to visit to find out their designated visiting times, which vary, depending on the type of ward. Phone numbers for our hospital wards are listed below, in the section ‘Newham Wards’.
  • Children are allowed to visit adult patients on most wards – please check prior to visiting.
  • Wards have protected mealtimes during this time visiting is discouraged, unless previously agreed to support patients to eat. 

Visiting adult outpatients and the emergency department:

  • To avoid overcrowding in our outpatient departments, only one visitor is allowed to accompany a patient
  • In our emergency department (ED) and urgent treatment centre (UTC), visitors are not allowed to wait with patient in the waiting room unless they are a carer, or the patient is a child. Once the patient is moved into the department to be seen, they can be accompanied by one visitor.

Visiting our children's ward

  • If you would like to visit a patient on our children's ward (Rainbow ward), please contact the team directly to make arrangements. 

Visiting maternity patients 

Delivery suite and birth centre 

Two birth partners for labour and birth. No children in these wards. 

Antenatal and postnatal wards 

Women and birthing people can have two adults visiting at one time between 8am and 8pm. These two people don't have to be the birth partners, and can swap. Overnight, between 8pm and 8am, one person can stay with the woman/birthing person - we would prefer this person not to swap throughout the night. No children can be on the antenatal and postnatal wards.  

Maternity triage and assessment unit

One adult can accompany women and birthing people. We continue to encourage people to make alternative childcare arrangements and not to bring their children with them. 

Outpatient appointments 

Two people can accompany women and birthing people to outpatient appointments, such as booking, antenatal and scan appointments. We continue to encourage people to make alternative childcare arrangements and not to bring their children with them, but children can accompany in special circumstances. 

Visiting guidance for people receiving end-of-life care 

  • Visiting restrictions for patients receiving end of life care will be kept to a minimum. Please contact the nurse in charge to discuss this. 
  • Chaplaincy can also be requested to attend the bedside in the last days of life.


Getting to our hospital

Newham Hospital is located in Plaistow in the East End of London, within the London Borough of Newham.

Visit Transport for London’s (TfL) journey planner to visit our hospital

Getting to Newham Hospital

The address for Newham Hospital is Glen Road, Plaistow, London, E13 8SL. 

By bike

Cycle parking facilities are available around the hospital. Cycle routes in the local area that allow you to reach Newham Hospital include Cycle Superhighway 3 (CS3) which runs from Barking to Tower gateway and also the Greenway which runs from Beckton to Hackney.

By car or taxi

Limited car parking is available in the hospital together with spaces for Blue Badge holders. Please only bring your car if it is absolutely essential and note that there is a charge to visitors parking at Newham Hospital.

There is car parking available for all visitors near the main entrance of the hospital and directly outside the Gateway Surgical Centre. The cost of this is:

  • Up to 1 hour: £2.00
  • Up to 3 hours: £3.70​
  • Up to 6 hours: £7.00​
  • Up to 8 hours: £8.00​
  • Up to 24 hours: £16.50

Two short stay pick-up/drop-off bays are also provided adjacent to both main hospital entrances at St Andrew’s Wing and the West Wing / emergency department entrance.

Infopoints allow you to make free calls to taxi companies to arrange a journey. There are infopoints located at our emergency department, St Andrew's Wing, The Gateway Surgical Centre and the West Wing Entrance of Newham Hospital. Staff at the reception desk in St Andrew’s Wing can assist in the booking of a taxi.

The non-emergency patient transport service

Our in-house non-emergency patient transport service team and contractors provide a high-quality, punctual, and professional patient transport service (PTS). Their service is available to be booked to and from our hospital.

Find out more about the service, and if you’re eligible to use it, online.

Refunds of hospital transport costs

You may be able to claim a refund for the cost of your transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you: 

  • are not eligible for the patient transport services
  • cannot afford the cost of travelling to hospital
  • cannot get a friend or relative to take you

Refer to Healthcare Travel Costs Scheme (HTCS) for more information on whether you are eligible, what the conditions are and how you can access the scheme.

Our facilities

We have a range of facilities available across our hospital and The Gateway Surgical Centre to help make your stay and visit to our hospital as comfortable as possible. 


We have a pharmacy where patients can collect any medicines they're given after an appointment at our hospital. Our pharmacy (also known as the Lloyds pharmacy) can be found on the ground floor, zone 12 (West Wing entrance). It's open Monday to Friday, 9am-6pm.

Any patient given a prescription after their appointment can have the label on their medicine translated into one of 11 languages.

Find out more about the translation service

Reception/information desks

In the main hospital, our reception desk is located in St Andrew’s Wing, zone 1. For the Gateway Surgical Centre, the reception desk is in the main foyer on the ground floor.

Cash machines

There are cash machines available on the ground floor in zones 2 and 10. Cash withdrawal charges applies. All our retail and vending machines accepts card payment.

Quiet room

A quiet room is available for patients and visitors who wish to pray or quietly reflect while at the hospital. It’s located in zone 12 on the first floor and has ablution facilities. A pin number is required to enter the room within the main hospital, which ward staff can give you.

We also have a  quiet room for patients and visitors in the Gateway Surgical Centre, which is located on the third floor and has ablution facilities.


There are payphones and phones with direct lines to taxi companies located in zone 2,  zone 12 and within the entrance to the emergency department.

Eating and drinking

We have a range of food and drink options available across the hospital and in the Gateway Surgical Centre.

Ground floor

The Fontanella coffee shop is open Monday to Friday, 8am to 6pm and is located in zone 6 on the ground floor (in the outpatients / Health Central waiting area). Open to the public, visitors, patients and staff, it sells a range of sandwiches, paninis and freshly baked pastries, as well as barista style hot and cold drinks.

First floor

The Eatwell restaurant is open 7 days a week (Sunday – Saturday) from 7am to 8pm and is located in zone 4 on the first floor.

Breakfast is served from 7am until 10am and offers a traditional full English, breakfast muffins, porridge, pastries and fresh bean to cup coffee.

Lunch is served from 12pm until 2pm and includes at least three delicious hot dishes everyday. Baked potatoes, homemade soup, freshly prepared salad bar and a range of hot and cold sandwiches are also available.

Dinner is served from 5.30pm until 7pm, serving a choice of two home cooked meals, with a vegetarian option always available. We also offer a choice of paninis, toasties, sandwiches, salads and snacks. After 7pm, we offer a selection of Soho sandwiches and salads, fresh bean-to-cup coffee, tea, cold drinks and snacks are available.

Gateway Surgical Centre

The Fontanella coffee shop is open Monday to Friday, 8am to 6pm and is located on the ground floor of the centre. Open the public, visitors, patients and staff, it sells a range of sandwiches, paninis and freshly baked pastries, as well as barista style hot and cold drinks.

Baby changing facilities 

Toilets with baby changing facilities are located in zones 1, 6 and 12, including in the emergency department. 

Overnight accommodation

We are not able to offer overnight accommodation for relatives on the hospital site.There are a small number of private rooms available to be booked within the maternity department so that new mothers can have their partners stay with them at the hospital after giving birth. These can be booked with the midwifery team.

Chaplaincy support

Chaplains of many faiths are also available to speak to all patients, relatives and carers. The chaplaincy team welcomes everyone, whatever your faith or beliefs and whether or not you follow a religion. They have links with many faith communities and will always try to get an appropriate representative when asked to do so. The service is confidential and respectful.


Free WiFi is available throughout the hospital for patients. There’s no time limit on use, and capacity has been expanded in order to ensure continuous access for as many users as possible. Please note that the WiFi cannot support streaming movies or high-intensity computer games. The WiFi can be accessed by completing the following steps:

  • Connect to the NHS WiFi wireless network and open your web browser
  • From the welcome page, accept the terms and conditions
  • Browse the internet and send and receive emails

If you encounter any problems accessing or using the WiFi, please call the 24/7 helpdesk on 0344 848 9555.

Gardens and outdoor space

We have three gardens on the ground floor which patients and visitors are welcome to use. They are located in:

  • Therapies Garden - Zone 1 
  • Healing Garden - Zone 4
  • Japanese Garden - Zone 6

Newham Hospital consultants

  1. Portrait photo of Mr Adrian Carlos ortho consultant surgeon
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  2. Portrait photo of Mr Alexios Dimitrios Iliadis consultant surgeon
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  3. Dr Alia Raoof

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